Terms & Conditions

Welcome to herboristerielafeedesbois.com/boutique (hereinafter: the "Site")

We kindly ask you to carefully read the terms and conditions that follow and to link you with the Merchant, owner of the Site. In addition, you accept the electronic mode of communication with the Merchant for all your exchanges and that they meet all the requirements of a written communication.

We reserve the sole discretion to refuse to serve you, to cancel an order, to close your account, to remove or modify the contents of the Site or to cancel an order that you have complied with these Terms and Conditions Terms and conditions.

If you encounter problems with an order, contact us as soon as possible at the following address: herboristerielafeedesbois@hotmail.com
Herboristerie La Fée des Bois Apothecary (Hereinafter: the "Trader")

    
34 greermount
    
Clarendon
   
Québec
    
Canada
    
8196472093
    
Herboristerielafeedesbois@hotmail.com

Confidentiality of Personal Information

Please review our privacy policy at the bottom of this page to find out how we collect, share and manage your personal information.

The products and services offered are intended for sale to adults. If you have not reached the age of majority at your place of residence, which is 18 years in Québec, you can only place an order online with the participation of your parents or guardians.

 

Accuracy of information

We make every effort to ensure that all information on our Site is accurate, but we can not guarantee this. We may refuse or cancel an order containing an item with an incorrect description or price. Prices are quoted in Canadian currency unless otherwise stated.

The products offered on our Site as well as the dates of offers, prices and availability, specifications and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it can not be delivered due to a situation beyond our control. We will then cancel the order and refund the amounts paid in exchange, if this is the case.

Your only recourse in the event of non-conformity of the description of a product is to return it in its original packaging for reimbursement in accordance with the refund provisions that apply below.


Registration and password

You will need to fill out a registration form to access certain parts and features of the Merchant's Website. You agree to provide us with up-to-date and truthful information and to maintain this information at all times.

You agree to protect the confidentiality of your user name and password and access to your computer so that no other person uses it. You are responsible for all transactions in your account using this information. You will be required to notify us immediately of any unauthorized use of your username and password and any security breaches of which you are aware within forty-eight (48) hours of such knowledge situation.


Reviews

You have the opportunity to post comments and criticisms regarding the content of the Site. You are entirely responsible for the comments you publish, we are not responsible for them and you agree to indemnify the Merchant against any damages arising out of them.

It is forbidden to make statements on behalf of others, to hide your identity or to make statements that are illegal, obscene, threatening, defamatory or infringing the privacy or intellectual property of a person or constitutes chains Letters, direct mail or spam.

We reserve the right, without obligation, to modify or remove comments without explanation, and we assume no responsibility for the systematic review of the published material.

When you post a comment, you give the Merchant the non-exclusive right to use the name and royalty-free, perpetually and irrevocably published content to reproduce, modify, adapt, publish, , Translate it, disseminate it, communicate it to the public and display it anywhere in the world and on any medium.

We ask you to publish only one review per product, unless you wish to add new information. You agree to only comment on the products you have personally tried, keeping a respectful tone at all times. It is prohibited for employees and competitors of distributors and manufacturers to post comments.


Applicable Laws

These terms and conditions are governed by the laws of the province or state of Quebec or Canada applicable to it. In addition, any judicial recourse against the Merchant must be brought before the judicial district in which the City of Clarendon is located.


Order errors

In the event that you believe that an error has occurred during the placing of an order, we invite you to notify us immediately, but no later than 48 hours of its discovery by sending us a message to The following address: herboristerielafeedesbois@hotmail.com and giving us in sufficient detail the error that has been committed.

 

Shipping & Returns

Unless you have selected a specific carrier and a delivery time for the transaction for which additional charges may apply, the method of delivery and the name of the carrier will be determined by the Merchant and our usual delivery times In your territory are:

4 weeks

We are committed to delivering your purchases within a reasonable period of time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the goods or services purchased.

The risk of loss and ownership of the purchased good or service is transferred to you at the time it is delivered to the carrier or if the merchandise crosses an international border, that risk is transferred to you after clearance.

In-store pick-up of a purchase made online must be done during normal business hours.

In this case, the risk of loss and the right of ownership of the purchased property are transferred to you when you take possession of it at the store.


Cancellation policy of exchange, cancellation, return, exchange or refund

You can cancel the order of a property that does not suit you. In this case you must notify us of the problem that prompts you to cancel the order with our customer service and obtain prior consent to the cancellation of the order.

You can exchange a property that does not suit you. In this case, you must inform the Merchant of the problem that affects your product and obtain from it an exchange authorization. Subsequently, you must, if required by the Merchant, send the property to its address in order to obtain an exchange.

You can claim a refund for property that does not suit you. In this case you must notify us of the problem that affects your product within 48 hours of receiving it from our customer service and obtain an exchange authorization. Subsequently, if required by the Merchant, you must send the goods to the distributor's address in order to obtain a refund.

Subject to the other provisions hereof, your (exchange) refund request must be received no later than 7 days after the date of purchase.

You may return your purchase to store during normal business hours.

We do not assume the costs of return.

In all cases where a return of merchandise is required by the Merchant, the right of ownership of a returned object is transferred to him only when it has been received by him at his physical place of business.

Limitation of warranty

SUBJECT TO APPLICABLE LAWS, THE TRADER DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED AS TO THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN THE CONTENT, THE ITEMS, THE PRODUCTS (INCLUDING THE SOFTWARE) OR OTHER SERVICES INCLUDED ON OR ON THE SITE, AND ON ITS SERVERS AND IN THE ELECTRONIC COMMUNICATIONS.

Limitation of Liability

THE TRADER SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS ON THE SITE, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLE, AND EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


Copyright

Copyright and Trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the granting of a specific license in this regard.

In accordance with applicable intellectual property laws, it is prohibited to use, display or display any trademark, copyright or other protected work accessible on the Site for any reason other than to To the sale of such goods and services without the right to sublicense to third parties. The owners of the marks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.

If you have reason to believe that violations of the Terms and Conditions have been committed or your work has been copied or operated on our Site in a way that infringes your intellectual property rights, Inform us as soon as possible by sending us a message to the following address: herboristerielafeedesbois@hotmail.com giving us in sufficient detail the infringement that has been committed.

 

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